Frequently Asked Questions


Q. Is the flight on time?
A. Flight information.

Q. How much time should I allow before my flight?
A. Arrive approximately two hours prior to your scheduled departure to allow plenty of time to get around. Contact your airline for specific flight information and suggested arrival times.

Q. Where can I pick up a passenger?
A. Terminal 1 Passenger Pick Up and Terminal 3 Passenger Pick Up.

Q. Where can I drop off a passenger?
A. Terminal 1 Passenger Drop off and Terminal 3 Passenger Drop off.

Q. Where can I get wheelchair assistance?
A. Courtesy Wheelchairs provided with mobile assistance.

Q. Can I escort a child, elderly adult, member of the U.S. military, or person with disabilities to the gate?
A. In most situations, this can be accommodated. Please contact your airline to request permission to escort a passenger to or from the gate area.

Security

Q. Can I travel without a picture ID?
A. TSA: "In the event you arrive at the airport without proper ID, because it is lost or at home, you may still be allowed to fly. By providing additional information, TSA has other ways to confirm your identity, like using publicly available databases, so you can reach your flight. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint." tsa security-screening identification information.

Q. Rules on Carry-on items?
A. TSA Rules on Carry-on items.

Q. General Security Information/Questions?
A. "Direct your questions to @AskTSA on Twitter and Facebook.com/AskTSA. The AskTSA Team is available to answer your questions, 8 a.m. to 10 p.m., Eastern Time, weekdays; 9 a.m.to 7 p.m., weekends/holidays. Also, the TSA Web site has information about prohibited and permitted items, the screening process and procedures, lists of acceptable ID for travel, and guidance for special considerations that may assist travelers in preparing for air travel. Passengers may also search the Web site’s database of prohibited and permitted items using the "Can I Bring…" feature on the homepage of TSA" .

Terminal

Q. How can I transfer from one terminal to another?
A. If you are outside of the terminal building, take the free inter-terminal shuttle.
If you are inside the terminal and have passed the security checkpoint, use the airport tram system.

Q. Can I store luggage at the airport?
A. Due to changes in security regulations, storage lockers are no longer available at the airport. There is a third-party vendor called "Bags To Go" that does offer baggage storage in Las Vegas. You can find more information about their services here. Please note that this service is not directly offered by Las Vegas Harry Reid International Airport.

Q. How can I contact Lost and Found?
A. Lost And Found information.

Q. How do I page someone in the terminals?
A. Dial [0] on any white courtesy phone to page someone in the airport 24 hours a day, seven days a week.
Visual paging is available upon request 24/7. Visual pages are displayed on the Flight Information Display Screens (FIDS).
For assistance with visual paging, dial "0" on any white courtesy phone.
1.702.261.5211
Locations: ALL
Facilities and services information.

Q. Where can I smoke at the airport?
A. In compliance with Nevada state law, smoking (including Vaping) is prohibited except in the following designated areas:

Smoking information.

Q. Can sales taxes on purchases made in the United States be refunded at the airport?
A. Neither the United States nor Nevada has a value added tax so there is no rebate to claim; visitors and residents alike here pay sales taxes, and those are not refundable.

Q. Is Wi-Fi access available in the terminals?
A. You can stay connected while on-the-go with free Wi-Fi throughout all public areas of the airport.

Q. Are there any pet relief areas in LAS?
A. pet relief areas information.

Q. What types of ground transportation are available?
A. Ground transportation information.

Q. Doing business with the Clark County Department of Aviation
A. Doing business information.

Q. While you are waiting
A. While you are waiting information.

Q. Applying for a job with the Clark County Department of Aviation
A. Employment information.